Step 1: Click on the 'Settings' icon on the top menu to go to the settings page.
Step 2: Click on ‘Upgrade Account’ on the left side menu.
Step 3: Click on the ‘Apply Now’ button.
Step 4: Enter your social security number (SSN).
Step 5: Upload a copy of your government-issued ID. ( Please check eligible and ineligible ID’s below)
The status will be marked as processing. Your request will be reviewed as quickly as possible. When the review has been completed and is approved, the status will be marked as completed.
Eligible IDs – listed for illustrative purposes only. This is a non-exhaustive list:
Unexpired driver’s license
National identity card
IDs that are not accepted – listed for illustrative purposes only. This is a non-exhaustive list:
Photocopy of an ID
Screenshot of your ID
Other unacceptable documents – listed for illustrative purposes only. This is a non-exhaustive list:
Job ID card
High school or university ID card
Fitness club card